Tiny Changes: Marie Kondo Your Restaurant
If there's anything I've learned from moving into NYC after decades in suburbia, it's how much "stuff" I can live without. While I could go into how many days I counted without having worn clothing with buttons as a man who worked from home, I am proud to say that buttons have made a comeback. I'm more fascinated by what hasn't. We live in a cluttered world. Our mobile phones wake us up every morning, often with a song selected from a cloud of millions. Alerts call attention
AI & the Menu Engineer: Brave New World
Menu Engineering is changing by the minute. For decades, strategists toggled between data sheets to build models upon which to turn hypotheses into results. New players are using AI to connect the dots, project the impact and weigh the risks. I've repeatedly broken out a matrix which took years to fine-tune as a consultant. I organized menu item data including Mix, Price, Cost, Margin, Satisfaction, Reach and Unique SKUs which rolled up to overall financials. Rather than a s
